By default Classroom phones will be in the "In a Meeting" mode and display "DND" (Do Not Disturb) on the display.  This is intentional and the desired state for all classroom phones.

  • Outside calls will go straight to voicemail when they reach an extension that is in DND
  • Internal calls from within the building will still ring through
  • If the mode is "Standard", then outside calls will ring directly into the classroom

Confirm your phone is in DND and if the mode was inadvertently changed, to set it back to "In a Meeting - DND."