To record an Automated Attendant Greeting from a phone:

 

  1. Pick up the handset and press your voicemail button 
  2. Press the Call VM softkey
  3. Press the # key
  4. Enter the attendant extension number
  5. Enter password and press #
  6. Press 1 (record Day prompt), press 2 (night prompt), press 3 (holiday prompt)
  7. Once you record the new prompt you can press 1 to listen or press 2 to re -record
  8. If it is a good recording press # to save it and then hang up