Emailing Sensitive Data Using Password Protected PDFs

Modified on Wed, Nov 20, 2019 at 11:34 AM

If your document is in Word or Google Doc format, you must first save it as a PDF.

You can also add a password to a PDF to limit access and restrict certain features, such as printing, copying, and editing.

  • Open the Protect toolbar by one of the following:
    • Choose Tools > Protect.
    • Clickin the Common Tools toolbar, and choose Protect.
  • Click Encrypt in the Protect toolbar, and choose Password Protect.
  • In the Password Protectiondialog box, do the following:
    • Check Require a password to open the document option, and type the password in the corresponding field to set a password to open the PDF file.
    • Check Add Document Restrictionoption and do the following to add restrictions to document actions:
      • Input the password in the corresponding field.
      • Click Permission to specify the restriction settings.
    • Select an encryption algorithm, and check Don't encrypt metadata if you don't want to encrypt the document metadata.
    • Click OK and save the document to make setting take effect.

  • IMPORTANT:

  • Do NOT send the password in the same email as the document.

  • You must send 2 separate emails:

  • - One email will have the attached password-protected document along with text letting the recipient know that they will receive a separate email with the password.

  •  - Second email will contain the password

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article